Privacy Policy

1. Information We Collect

• Account Data: Name, email, phone number, ID number.
• Location Data: GPS/location to facilitate service dispatch.
• Payment Data: Transaction records via Paystack.

2. How We Use Your Data

• To match Customers with Providers.
• To process payments and issue receipts.
• To send service notifications (email/SMS).
• To improve and personalize our services.

3. Data Sharing

We share data only with:

• Providers: Your name, phone, and location so they can deliver services.
• Payment Processors: Paystack for transaction processing.
• Legal Authorities: If required by law or court order.

4. Security

We implement industry-standard security measures (encryption in transit & at rest) to protect your data. However, no system is 100% secure.

5. Your Rights

• Access, correct, or delete your personal data via your account settings.
• Opt out of non-essential communications.

6. Refund Policy

Cancellations before provider dispatch are fully refundable. Once a Provider is en route or service is rendered, fees are non-refundable. Contact support to request a refund.

7. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date below indicates when changes take effect.

Last updated: July 7, 2025